Crisis Interventions
Crisis interventions — when every minute matters
When there is immediate risk — overdose, suicidal ideation, psychosis, violence — we mobilise the same day. Our crisis team handles the situations most providers refuse to touch.
Is This a Crisis?
Signs this requires immediate action
If any one of these is true, do not wait for a more convenient time. Call us now — this is exactly what we are here for.
- Your loved one has recently overdosed, come close to overdosing, or been hospitalised
- Active suicidal ideation — with or without a stated plan
- Acute psychosis: paranoia, hallucinations, or completely disconnected from reality
- Violent or threatening behaviour toward themselves or others
- Complete loss of housing, employment, or physical safety within the last 72 hours
- They have stopped responding to calls, texts, or home visits — location is unknown
- Medical staff or law enforcement have contacted you about the severity of their condition
- Standard intervention has already been attempted and failed to create action
Same Day
Mobilisation available
Specialist
High-risk trained teams
Private
Discreet transport options
24 / 7
Always available
Why Families Freeze
Crisis myths that cost precious time
"We should call 911 — that's the fastest option."
911 can stabilise an acute medical emergency, but it rarely leads to sustained treatment. A crisis interventionist coordinates with emergency services while also lining up psychiatric evaluation and immediate residential placement — so there is somewhere to go after the ER.
"It's the middle of the night — we'll call in the morning."
We are available 24 hours a day, 7 days a week. Crisis situations rarely respect business hours, and the hours between a crisis and a call for help are often the most dangerous. Call now.
"We can't force them — they have rights."
Involuntary hold processes (5150, Baker Act, Marchman Act) exist for a reason. When there is imminent risk, there are legal pathways to get someone into care without their consent. We know them, we have used them, and we can guide your family through the process.
"I don't want to escalate the situation."
The situation is already escalated — that's why you're reading this. Not acting is the only choice that guarantees the crisis continues. We have protocols to de-escalate while still moving toward safety and treatment.
"We thought we had more time. The crisis team was at our door within hours."
— Family of a son who survived an overdose
How We Respond
What happens when you call us
Immediate call
Call us now — day or night. A certified crisis interventionist answers directly. We assess the risk level in real time and begin coordinating the response immediately.
On-site coordination
Where needed, we mobilise same-day. We coordinate with emergency medical services, law enforcement wellness checks, or mobile crisis teams — whoever is most appropriate to the situation.
Safety planning
We establish a safety protocol for the family — what to say, what to do if the situation escalates, and how to stay safe while the intervention is being executed.
Emergency placement
We have emergency beds and crisis stabilisation partners on standby. Placement is arranged in parallel with the intervention so there is no gap between consent and admission.
Family stabilisation
After your loved one is placed, we debrief with the family, address trauma from the crisis, and connect you with appropriate family support resources.
Still Have Questions?
Crisis intervention questions, answered
When immediate action is required — overdose risk, suicidal ideation, dangerous behaviour, acute psychosis, or recent overdose — we mobilise the same day. Our crisis team has handled the situations most providers refuse to touch.
You Don’t Have to Do This Alone
This is an emergency — call now
We are available 24 hours a day, 7 days a week. Your first call is free and confidential.